About the Microsoft Surface Laptop 5
Part of Surface Laptop, the Microsoft Surface Laptop 5 is a Surface Laptop with memory soldered to the board. It was released in 2022.
Its memory is soldered to the board, so it can’t be upgraded after purchase, but the SSD can be replaced. New parts are readily available, so most repairs use new components.
Common Microsoft Surface Laptop 5 faults
- Screen replacement: The touchscreen is replaced as a full assembly.
- Battery replacement: Batteries are glued in; we replace them safely.
- Data recovery: We recover data from failed Surface Laptops, including models with removable SSDs.
Repairs we carry out on the Microsoft Surface Laptop 5
- Screen replacement
- Keyboard repair
- Power jack repair
- Battery replacement
- Motherboard repair
- Fan and overheating repair
- Hinge repair
- Hard drive and SSD replacement
- Data recovery
- Error and blue screen repair
We don’t list memory upgrades, because the memory is built in.
Is the Microsoft Surface Laptop 5 worth repairing?
Almost always. The Microsoft Surface Laptop 5 (from 2022) is a recent model, and repairing it costs a fraction of a replacement. Even board-level faults are usually worth fixing.
Models close to the Microsoft Surface Laptop 5
Not sure of your exact model? It’s usually printed on a label underneath or in the system information screen. If yours is close to the Microsoft Surface Laptop 5, it may be one of these, which we also repair:
- Microsoft Surface Laptop 3
- Microsoft Surface Laptop 4
- Microsoft Surface Laptop 6
- Microsoft Surface Laptop 7
Microsoft Surface Laptop 5 questions
Can you get my files off a Microsoft Surface Laptop 5 that won’t turn on?
Usually, yes. The Microsoft Surface Laptop 5 has a removable drive, so we can often read it directly even if the rest of the laptop is dead. If the drive itself has failed, we recover your files from a copy.
How long does a Microsoft Surface Laptop 5 repair take?
Screen, keyboard and battery repairs are often done the same day when the part is in stock. Board repairs take a few days, and we give you a timescale with the quote.
Do I need an appointment?
No. Bring your Microsoft Surface Laptop 5 to 80 Willow Walk, Unit 1, London, SE1 5SY, or our Beckenham drop-off at 21 Village Way, BR3 3NA, Monday to Saturday, 9am to 6pm. Bring the charger if you can.
Warranty
Every Microsoft Surface Laptop 5 repair is covered by our 90-day warranty on parts and labour.
See all Microsoft Surface laptop repairs or every service we offer.
