About the Dell XPS 13 9380
The Dell XPS 13 9380 is a premium thin ultrabook with memory soldered to the board, part of the XPS 13. It was released in 2019. It has a 13-inch screen, a popular size, so replacement panels are usually easy to source.
Its memory is soldered to the board, so it can’t be upgraded after purchase, but the SSD can be replaced. Parts are still widely available, either new or as tested replacements.
Common Dell XPS 13 9380 faults
- Screen replacement: The thin-bezel screen is fragile and is replaced as a complete assembly.
- Power jack repair: It charges over USB-C; a worn port or failed charging circuit is repaired on the board.
- Keyboard repair: Replacement keys, keyboards and touchpads.
Repairs we carry out on the Dell XPS 13 9380
- Screen replacement
- Keyboard repair
- Power jack repair
- Battery replacement
- Motherboard repair
- Graphics chip repair
- Fan and overheating repair
- Hinge repair
- Hard drive and SSD replacement
- Data recovery
- Error and blue screen repair
We don’t list memory upgrades, because the memory is built in.
Is the Dell XPS 13 9380 worth repairing?
Usually, yes. The Dell XPS 13 9380 (from 2019) is still a capable laptop, and a new battery, SSD, screen or keyboard costs far less than replacing it.
Models close to the Dell XPS 13 9380
Not sure of your exact model? It’s usually printed on a label underneath or in the system information screen. If yours is close to the Dell XPS 13 9380, it may be one of these, which we also repair:
Dell XPS 13 9380 questions
Can you get my files off a Dell XPS 13 9380 that won’t turn on?
Usually, yes. The Dell XPS 13 9380 has a removable drive, so we can often read it directly even if the rest of the laptop is dead. If the drive itself has failed, we recover your files from a copy.
How long does a Dell XPS 13 9380 repair take?
Screen, keyboard and battery repairs are often done the same day when the part is in stock. Board repairs take a few days, and we give you a timescale with the quote.
Do I need an appointment?
No. Bring your Dell XPS 13 9380 to 80 Willow Walk, Unit 1, London, SE1 5SY, or our Beckenham drop-off at 21 Village Way, BR3 3NA, Monday to Saturday, 9am to 6pm. Bring the charger if you can.
Warranty
Every Dell XPS 13 9380 repair is covered by our 90-day warranty on parts and labour.
See all Dell laptop repairs or every service we offer.
