About the Microsoft Surface Book 2
The Microsoft Surface Book 2 belongs to the Surface Book: a detachable Surface Book with batteries in both the screen and the base. It was released in 2017.
Its memory is soldered to the board, so it can’t be upgraded after purchase, but the SSD can be replaced. Parts are still widely available, either new or as tested replacements.
Common Microsoft Surface Book 2 faults
- Battery replacement: It has batteries in both halves; we test both.
- Motherboard repair: Detach and connection faults between screen and base are repaired at board level.
- Screen replacement: LCD and LED panels, cracked screens, backlights and display cables.
Repairs we carry out on the Microsoft Surface Book 2
- Screen replacement
- Keyboard repair
- Power jack repair
- Battery replacement
- Motherboard repair
- Graphics chip repair
- Fan and overheating repair
- Hinge repair
- Hard drive and SSD replacement
- Data recovery
- Error and blue screen repair
We don’t list memory upgrades, because the memory is built in.
Is the Microsoft Surface Book 2 worth repairing?
Usually, yes. The Microsoft Surface Book 2 (from 2017) is still a capable laptop, and a new battery, SSD, screen or keyboard costs far less than replacing it.
Models close to the Microsoft Surface Book 2
Not sure of your exact model? It’s usually printed on a label underneath or in the system information screen. If yours is close to the Microsoft Surface Book 2, it may be one of these, which we also repair:
Microsoft Surface Book 2 questions
Can you get my files off a Microsoft Surface Book 2 that won’t turn on?
Usually, yes. The Microsoft Surface Book 2 has a removable drive, so we can often read it directly even if the rest of the laptop is dead. If the drive itself has failed, we recover your files from a copy.
How long does a Microsoft Surface Book 2 repair take?
Screen, keyboard and battery repairs are often done the same day when the part is in stock. Board repairs take a few days, and we give you a timescale with the quote.
Do I need an appointment?
No. Bring your Microsoft Surface Book 2 to 80 Willow Walk, Unit 1, London, SE1 5SY, or our Beckenham drop-off at 21 Village Way, BR3 3NA, Monday to Saturday, 9am to 6pm. Bring the charger if you can.
Warranty
Every Microsoft Surface Book 2 repair is covered by our 90-day warranty on parts and labour.
See all Microsoft Surface laptop repairs or every service we offer.
