About the Microsoft Surface Pro 4
The Microsoft Surface Pro 4 belongs to the Surface Pro: a Surface tablet with a glued-in screen. It was released in 2015.
Its memory is soldered to the board, so it can’t be upgraded after purchase, but the SSD can be replaced. As a tablet-style design, it has no laptop hinge to wear out. Parts are still widely available, either new or as tested replacements.
Common Microsoft Surface Pro 4 faults
- Screen replacement: The Surface Pro 4 is known for screen flicker, which Microsoft acknowledged with a replacement programme. We fit a new screen.
- Battery replacement: The battery sits behind the glued screen, so replacing it takes care.
- Power jack repair: Replacing loose or broken charging sockets, including USB-C.
Repairs we carry out on the Microsoft Surface Pro 4
- Screen replacement
- Keyboard repair
- Power jack repair
- Battery replacement
- Motherboard repair
- Fan and overheating repair
- Hard drive and SSD replacement
- Data recovery
- Error and blue screen repair
We don’t list memory upgrades, because the memory is built in, or hinge repair, because it’s a tablet design.
Is the Microsoft Surface Pro 4 worth repairing?
Usually, yes. The Microsoft Surface Pro 4 (from 2015) is still a capable laptop, and a new battery, SSD, screen or keyboard costs far less than replacing it.
Models close to the Microsoft Surface Pro 4
Not sure of your exact model? It’s usually printed on a label underneath or in the system information screen. If yours is close to the Microsoft Surface Pro 4, it may be one of these, which we also repair:
Microsoft Surface Pro 4 questions
Can you get my files off a Microsoft Surface Pro 4 that won’t turn on?
Usually, yes. The Microsoft Surface Pro 4 has a removable drive, so we can often read it directly even if the rest of the laptop is dead. If the drive itself has failed, we recover your files from a copy.
How long does a Microsoft Surface Pro 4 repair take?
Screen, keyboard and battery repairs are often done the same day when the part is in stock. Board repairs take a few days, and we give you a timescale with the quote.
Do I need an appointment?
No. Bring your Microsoft Surface Pro 4 to 80 Willow Walk, Unit 1, London, SE1 5SY, or our Beckenham drop-off at 21 Village Way, BR3 3NA, Monday to Saturday, 9am to 6pm. Bring the charger if you can.
Warranty
Every Microsoft Surface Pro 4 repair is covered by our 90-day warranty on parts and labour.
See all Microsoft Surface laptop repairs or every service we offer.
