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Dell XPS 13 9380 power jack repair

If your Dell XPS 13 9380 only charges at an angle, or not at all, the charging socket has usually worked loose. We replace the socket and repair the board around it.

Dell XPS 13 9380Dell XPS 13 9380

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Tell us which laptop you have and what it's doing. We'll reply with a price and a drop-off time.

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Signs your Dell XPS 13 9380 needs this repair

  • The charging light flickers when you move the cable
  • You have to hold the plug at an angle
  • The battery won't charge, although the charger works
  • The socket is loose, pushed in or burnt
  • A USB-C port charges with some cables but not others

Power jack repair on the Dell XPS 13 9380

The Dell XPS 13 9380 uses USB-C charging on most versions. We test your charger first, then repair the socket, its cable or the charging circuit on the motherboard, whichever has failed.

It charges over USB-C; a worn port or failed charging circuit is repaired on the board.

What we do

We open the laptop, remove the damaged socket and fit a new one, repairing any lifted pads on the board. Where the socket is on a separate cable or small board, we replace that part instead.

We test with your own charger before handing the laptop back.

How long it takes. Usually done the same day for common models.

Warranty

This Dell XPS 13 9380 repair is covered by our 90-day warranty on parts and labour.

Other Dell XPS 13 9380 repairs

Power jack repair for similar models

More about power jack repair, or see all Dell laptop repairs.